If Easfina LED lights do not operate for 3 years (based on 10 hours per day / 7 days per week of normal consumer use) from date of purchase when used as directed, please visit the Contact Us page and fill in the Warranty form, our friendly support team will contact you. REPLACEMENT IS EASFINA’S SOLE WARRANTY OBLIGATION. INCIDENTAL AND CONSEQUENTIAL DAMAGES ARE EXCLUDED. Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you. This warranty gives you specific legal rights and you may also have other rights which vary from state to state.

 

Is the 3 limited year warranty retroactive?

No, this warranty is effective for purchases of product on or after the effective date listed in the revised warranty.

The warranty states 3 years, but some spec sheets give specific hours of life – what is the difference?

Our rated lifetimes are estimated according to industry standards to determine when the product will operate at 70% or greater of its initial lumen output (L70).

Does the “10% LED failure” clause cover the driver?

Yes, if the driver fails and causes more than 10% of the LEDs to not operate properly, it would be considered defective and be covered.

What is the “10% LED failure”?

The product will be considered defective if at least 10% of the LEDs fail to illuminate.

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